For more than 65 years, we’ve been providing highly customized assistance services with a nationwide network of professionally trained support agents, dispatchers and towers.

ASG delivers expert accident management
in the moments
that matter most.
Trust the experts who have been helping Canadians for more than six decades by providing an extensive accident management program.
We help you own every moment of the accident claim cycle.
Unparalleled
Experience
World-Class
Support
Every day, 24/7/365, we seamlessly deliver our comprehensive and innovative services at scale to the largest insurance, automotive and healthcare companies across Canada.
Cost-Saving
Services
We save you at least $900* per claim and give your policyholders the insurance experience they deserve in the moments they need it most.
We’re your eyes and ears at every stage
of a car accident so you’re always in control.
We can help you
1. Control the scene
2. Control the tow
3. Control the claim
Control the scene
Nationwide Network of Dispatchers & Towers
Swift action is vital in the aftermath of an accident to ensure high vehicle recovery rate and minimized costs. Our professionally trained agents leverage our nationwide network of 1,300+ vetted towing companies to get a truck on the scene quickly to save you time and money while providing your policyholder with immediate assistance.

9-13%
of accidents are reported to insurers at the scene
10,000+
vetted light service and towing vehicles
For Insurers:
- High vehicle recovery rate that reduces towing, repair and storage costs
- Dedicated team of accident coordinators and dispatchers trained in accident management and fraud prevention
- Large nationwide network of towing operators to deliver the quickest possible response
- Seamless integration with your business to ensure increased efficiency and improved customer experience
For Policyholders:
- 24/7/365 availability on their preferred device
- Unmatched customer service and immediate support
- Professional help and trusted advice when they need it
Control the tow
Best-in-Class Accident Towing
& Fraud Prevention
Utilizing our extensive towing network, we protect you from the inflated expense and wasted time of unfair towing practices, as well as vehicle storage and release fees. What’s more, we have pre-negotiated contracted tow rates that are significantly lower than retail rates and bring vehicles to your preferred repair centre 84% of the time.

$700M–$1.6B
of auto insurance fraud per year in Ontario
84%
of vehicles towed to your preferred repair centre
For Insurers:
- Access to 1,300+ towing companies nationwide eliminates costs of “accident chasers.”
- Allows you to focus on processing claims more efficiently.
- Towing to your preferred collision repair centre more than 84% of the time.
- Allows insurance adjusters to focus on processing claims more efficiently.
For Policyholders:
- Help solving logistical challenges of a car accident.
- A first-class accident towing experience.
- Peace of mind knowing their vehicle is with trusted towing and repair professionals.
Control the claim
Innovative Technology & Efficiency Tools
Beginning with the first notice of loss, we are here to guarantee maximum efficiency for you throughout the entire process. By integrating our Accident Management API, we can expedite your claims process, cut cycle times and keep your customer satisfied when they are depending on you.

$900*
of savings per claim with ASG
For Insurers:
- Streamlined claims processing and reduced cycle times that save insurers at least $900* per claim
- Accident Management API integration for better claims efficiency and smooth customer experience
- Improved claims handling metrics to help lower operational costs
- Enhanced policyholder retention due to boosted customer satisfaction
For Policyholders:
- A straightforward claims experience with resolution in days
- Professional guidance and advice every step of the way.
We’re the reliable guiding hand in the moments that matter most.
Trusted by leading OEM and Insurance companies across Canada.

We have 65+ years of experience providing best-in-class roadside assistance.

We reduce our partner’s overall costs by at least $900* per claim.

We turn crisis into calm and deliver peace of mind for policyholders.
Your Agents
Meet your insurance accident management experts, people who specialize in putting people first.


Catarina Castelhano
Senior Director, Client Relations